Question 1

Can I book appointments online?

Accepted Answer

Yes! Click HERE (https://www.naturalpawz.com/grooming)to book your grooming appointment online at your favorite location!

Question 2

I'm pretty particular about what products I use on my pet. How about you guys?

Accepted Answer

Same. We only use the highest quality natural products that are best suited for your pet. The groomer will chose the best product for your pet, so feel free to ask them what they are using!

Question 3

I know it sounds terrifying, but will you bathe my cat?

Accepted Answer

Cat grooming is not for the faint of heart, but we actually DO provide it at certain locations. Please call your preferred grooming location to see if we can accommodate this!

Question 4

I’m not comfortable with the idea of muzzles. Do you use them?

Accepted Answer

Only if absolutely necessary. Some pets get really, really stressed during grooming, and that can lead to aggression. We have to keep our groomers safe, and sometimes muzzles are the only way. But if you’re not okay with the idea of muzzles for any reason, just let your groomer know ahead of time.

Question 5

How long will it take to transform my dog into a fresh-smelling vision of loveliness?

Accepted Answer

About 3 hours. Of course, every pet is unique, so depending on how shaggy a mane he has or how much of a fan of water he is, your timing may vary a little. But we’ll give you a call as soon as we’re done.

Question 6

Does my dog have to get all his shots to be groomed?

Accepted Answer

That’s our recommendation. It’s for your pet’s safety and the safety of others. However, the only one we absolutely require is the rabies vaccination.

Question 7

My dog is, shall we say, not the friendliest with other dogs. Is that ok?

Accepted Answer

That’s a tough one. We think all dogs deserve great grooming, and most of the time we can accommodate even tough customers. In some cases, we may require special appointment times and may also charge a special handling fee depending on your pet’s needs. And, if it comes down to it, we may even have to turn down the appointment if we don’t think we can handle your dog safely. Thanks for understanding.

FAQ